I don't understand why you feel the need to trivialize the issue, and it isn't a normal part of life for everyone.
Because the denial is not a life threatening situation/service ...
It's not an emergency room, EMT, firefighter or cop. Having a custom cake made is not a necessity or an emergency and can certainly be obtained in a more friendly environment. It's not about giving approval of a business owner's decision, but rather supporting his right to deny service because it is the business owner. I think denying the cake is atrocious, but that doesn't mean it should be illegal.
It's a normal part of life for people who we routinely allow to be mistreated. Lon is very unlikely to be told that his business isn't welcome. So are you. So am I, for that matter. That doesn't make it right, or fair, and I see no good reason to just shrug at it and say "that's life". Only bad things can come from that kind of complacency.
This is where I believe that freedom swings both ways. A customer has the freedom to pick a business that will serve his/her needs best. As a customer, I would not patronize a business that used their ownership as a way to deny service for what I consider a trivial reason. Businesses live by word of mouth and reputation. I would also like to think that karma comes into play.
I also see the probability of some customers targeting certain businesses as a way "to get back at them".
I did ask you a fairly pointed question previously about that, in the hopes that you would give some thought to what you are really proposing, and how it connects to the history of this country. I didn't see an answer, and that was a disappointment, because I really have a lot of respect for you, but I think on this issue, you're way wrong, and perhaps that you're letting a personal situation (from the example you gave) rule your entire evaluation of the issue. I would like an answer to the question I asked before.
Here it is again, for your consideration:
I've explained several times what the relevant difference is, and no one has really engaged my explanation so far. You can call me a hypocrite all you like, but it doesn't appear that you can explain why you feel that way.
On most issues, we are generally in agreement, however, I do think that anyone who would not hold the gay baker (who refused service to the Christian) to the same standard as they do the Christian baker, is being hypocritical. IF this is truly about just baking cakes, then the gay bake shops should have made the cake as requested.
In each case, the business owner is offended by the message. The bakery owners in question, IMO, lost any credibility they had when they refused to bake the Christian's cake. This would have been a golden opportunity to lead by example and send the message:
I am here to serve regardless of the service being requested.
There are a lot of Christians who have gone to great lengths to place their rights deliberately in conflict with the rights of LGBT people as a tactic to deny LGBT people equal rights. This is one more inning in that ballgame. I believe that the people who are doing this as sincere in their dislike of gay people. I do not believe that baking a cake is truly the issue. It's just the latest excuse. What they really want is gay people hiding in the closet at the least, but really they want to deny them existence.
Oh, I do believe that there is some serious animosity towards gays on the bake owners behalf. There is no denying that. But again, at the end of the day, it's a cake. Not a drivers license, medical care, etc.
I think buying cakes is trivial ... including those that I buy. No one has to eat a cake ... or have one freshly made. Just ask Sara Lee.
Once the tactic stops working, people will stop caring. You're a baker, you make a cake for pay. That's what bakers do. I suspect that bakers that really object to writing the names of two men or two women on the cake, or who won't place same-sex figurines on cakes, will find a right to that kind of creative control, but very few will actually exercise that right, because no one is going to care. But in terms of being required to perform for gay people exactly the same service that is performed for straight people, there is no right to refuse service, and there is no justification for it either.
And it all comes down to this argument ... I will always side on the right of business owners when I believe the issue is politically or religiously motivated.