A few months back, I was seriously upset with my internet provider. They provide both my phone and internet service and they were suppose to take over my television service. The idiot who came out didn't even come to the door, but instead disconnected all of my services.
I had to borrow a phone and call 6 to 7 times a day for over a week before they sent someone out to restore my service. I had no phone, internet or television service for over a week.
Being that I can only control *my* reactions, I did not jump into my vehicle and camp outside their company door or follow their workers from house to house and to their home. Oddly enough, I didn't threaten them. IF I had, I would have DESERVED to be arrested. Instead, when my contract is up, I will be acquiring a new internet and phone provider.
The only part that is relevant to certain comments on this thread is ... the point of self-control. There is a reason the word SELF is part of that word.
This is TOL ... a place where most of us have had horrible comments made about us, to us and even behind the scenes. Whether or not it is *deserved* or a lack of communication, the only control I have over the situation is that ability to control myself.